New client information
Thank you for your interest in our boarding & daycare service! Please note - we are fully booked for October & December school holidays 2021 but please do get in touch to arrange a meet & greet for future boarding needs as our on boarding process is a gradual one and we have very limited availability.
HDA has a reputation for taking good care of happy dogs. That simple premise depends - and is built upon - strict entry criteria, an in-depth onboarding process and a genuine commitment to treat boarding dogs as we care for our own. Our aim is a safe, secure, happy, relaxed environment for all our canine guests. We willingly invest time and energy into developing trusting relationships with new friends over a gradual period. Most dogs happily settle here after an introductory visit followed by a trial overnight. All dogs must stay overnight at least once before boarding arrangements can be confirmed. We appreciate that leaving your dog in the care of someone else may cause some level of worry for both you and your dog so we feel this is an important step in ensuring that you and your dog are completely happy before a longer booking takes place. It also allows us an opportunity to assess the suitability of your dog to board at Happy Dogs Aigle.
The overnight trial can be arranged at your convenience (Monday-Thursday) outside peak holiday times and is charged at usual boarding rates. The trial is from a pre-arranged time in the afternoon until the following morning.
We welcome dogs and well socialized puppies (over 6 months) who enjoy being in the company of other dogs but can settle happily in their room alone at night. We do not accept female dogs that are in heat or due to go into heat. Adult male dogs* must be surgically castrated.
Puppies, young dogs and/or those with limited experience of interacting with people/other dogs, are strongly advised to attend training and socialisation classes before coming to visit. Whilst we make every effort to supervise play, a busy boarding facility is not a suitable environment for a dog to learn social interaction.
Being away from home can be stressful for dogs and even the most social of dogs may demonstrate unusual or out of character behavior. If, for any reason, we are concerned about your dog's behavior, we will play with and walk him separately to the other boarders. Excessive barking, fear, aggression, destructive or anti social behavior by any dog cannot be allowed for the comfort and safety of themselves and other dogs, and for the sake of our family life and that of our neighbors.
While most dogs settle happily here, it is not the perfect environment for all. Other boarding services suit and serve some dogs better, those that appreciate a more structured routine perhaps, or prefer to spend their time without the company of other dogs. Time, training & experience has given us the ability to assess a new dog's suitability fairly quickly and the confidence & network to recommend suitable alternatives for those we cannot facilitate here.
In view of our extremely limited capacity and high demand, we prioritize our regular guests for peak boarding periods such as Easter, July/August, October term break and Christmas. This is our way of saying thank you for their loyalty and custom throughout the year. With that in mind and to minimize stress for boarders and new friends alike, we do not arrange new client visits or overnight trials during peak season times.
*We strongly recommend allowing dogs to reach maturity before castration for their emotional and physical wellbeing. However, we do not accept intact male dogs for boarding or daycare here.
HDA has a reputation for taking good care of happy dogs. That simple premise depends - and is built upon - strict entry criteria, an in-depth onboarding process and a genuine commitment to treat boarding dogs as we care for our own. Our aim is a safe, secure, happy, relaxed environment for all our canine guests. We willingly invest time and energy into developing trusting relationships with new friends over a gradual period. Most dogs happily settle here after an introductory visit followed by a trial overnight. All dogs must stay overnight at least once before boarding arrangements can be confirmed. We appreciate that leaving your dog in the care of someone else may cause some level of worry for both you and your dog so we feel this is an important step in ensuring that you and your dog are completely happy before a longer booking takes place. It also allows us an opportunity to assess the suitability of your dog to board at Happy Dogs Aigle.
The overnight trial can be arranged at your convenience (Monday-Thursday) outside peak holiday times and is charged at usual boarding rates. The trial is from a pre-arranged time in the afternoon until the following morning.
We welcome dogs and well socialized puppies (over 6 months) who enjoy being in the company of other dogs but can settle happily in their room alone at night. We do not accept female dogs that are in heat or due to go into heat. Adult male dogs* must be surgically castrated.
Puppies, young dogs and/or those with limited experience of interacting with people/other dogs, are strongly advised to attend training and socialisation classes before coming to visit. Whilst we make every effort to supervise play, a busy boarding facility is not a suitable environment for a dog to learn social interaction.
Being away from home can be stressful for dogs and even the most social of dogs may demonstrate unusual or out of character behavior. If, for any reason, we are concerned about your dog's behavior, we will play with and walk him separately to the other boarders. Excessive barking, fear, aggression, destructive or anti social behavior by any dog cannot be allowed for the comfort and safety of themselves and other dogs, and for the sake of our family life and that of our neighbors.
While most dogs settle happily here, it is not the perfect environment for all. Other boarding services suit and serve some dogs better, those that appreciate a more structured routine perhaps, or prefer to spend their time without the company of other dogs. Time, training & experience has given us the ability to assess a new dog's suitability fairly quickly and the confidence & network to recommend suitable alternatives for those we cannot facilitate here.
In view of our extremely limited capacity and high demand, we prioritize our regular guests for peak boarding periods such as Easter, July/August, October term break and Christmas. This is our way of saying thank you for their loyalty and custom throughout the year. With that in mind and to minimize stress for boarders and new friends alike, we do not arrange new client visits or overnight trials during peak season times.
*We strongly recommend allowing dogs to reach maturity before castration for their emotional and physical wellbeing. However, we do not accept intact male dogs for boarding or daycare here.